new management role extends capacity for expanded customized service
Burbank, California – November 8, 2017 – Expanding capacity for site-based personalization, Westview Productions has promoted Zach Baldry to Field Service Manager, in charge of all field operations and installation technicians. The new role as Field Service Manager will also expand the comprehensive Westview project experience, bringing an unparalleled level of jobsite customer service to customers.
A member of the Westview team since 2008, Baldry has worked his way through the company performing roles in every aspect of field service from installation technician to lighting controls specialist. As an active rigger, Baldry is certified in several rigging manufacturers’ products. Receiving his ETCP* Rigging certification in 2011, Baldry holds the certification along with being the standing title to be the youngest person ever to receive the certification. Baldry also is an experienced lighting controls programmer. Certified in architectural, energy management, and entertainment lighting controls, his participation and leadership has proven valuable on landmark projects including World of Coca-Cola in Atlanta and the National Renewable Energy Laboratory in Colorado.
“I’m excited to bring my experience into an entirely new role in the company to support both our field service personnel and clients to ensure an exceptional experience from beginning to end.” expressed Baldry about his new role. “At Westview we have always prided ourselves on having the best customer relations in the industry. I look forward to being able to work directly with our clients and continue to ensure all of their needs are met by our field service experts.”
“The Field Service Manager is a very visible leader to our customers and the intermediary between the internal operations team and the field technician group.” says Lea Steele, Vice President; Operations at Westview. “Zach’s experience and understanding of our operational procedures made him ideally suited for this position, and with his exceptional customer service and organizational skills, he was a natural fit for this new role.”
Westview Productions, an entertainment, energy, and immersive technology solutions firm headquartered in Denver, Colorado, is an experienced leader in multi-scope trade work in high technology and durable, robust solutions. With a unique project process that encompasses all aspects of design, Westview integrates with all construction trades to ensure a cohesive and seamless project experience. Global involvement in lighting, motion control, audio and A/V systems, media, and architectural systems, Westview provides comprehensive services as a sole solutions organization. The diversified staff is comprised of experts in their respective fields, bringing high-quality professional experience to a palette of immersive environments.
The new Field Service Manager role at Westview will allow for more personalized service on job sites, from pre-site visits, through project execution, and with service agreement coordination. Baldry is based in the Los Angeles office, and will manage all field operations for the organization globally. He can be reached at ZBaldry@WestviewProductions.com.
*= The Entertainment Technology Certification Program (ETCP), a program of ESTA (Entertainment Services and Technology Association), is an industry-wide, rigorousrigging certification encompassing proper installation, operation, and maintenance techniques including the use of counterweighted, mechanical and hydraulic systems used in theatrical spaces throughout the world.
# # #
About Westview Productions
Westview Productions is an environmental, entertainment, and immersive technology solutions firm based in Denver, Colorado. With a unique project process encompassing all aspects of design, Westview Productions integrates all construction trades to ensure a seamless project experience. The teams at Westview Productions are comprised of industry experts, working to bring robust deliverables to a wide variety of projects. Focusing on the final product from the start, Westview Productions adds value to projects from as early as design development, and works closely with designers and consultants through to final completion to ensure a turnkey deliverable for all of its customers.